Nvidia investigating reports of RTX 4090 power cables burning or melting
Posted On October 25, 2022
Nvidia says it’s investigating two reports of RTX 4090 cards that have had power cables burn or melt. Reddit user reggie_gakil was the first to post details about their Gigabyte RTX 4090 issues yesterday, showing burn damage on the new 12VHPWR adapter cable that Nvidia ships with the RTX 4090. The connection on the actual card was also damaged and melted.
A second Reddit poster replied to the same thread showing off similar damage to an Asus RTX 4090 graphics card power connector.
“We are investigating the reports,” says Nvidia spokesperson Bryan Del Rizzo in a statement to The Verge. “We are in contact with the first owner and will be reaching out to the other for additional information.”