Instagram’s recovering from some major problems

Instagram logo with geometric design background
It’s not just you. | Illustration by Alex Castro / The Verge

Instagram is recovering from some issues that have affected users trying to open its app on their iPhone or Android devices. Users on Reddit reported that the app was continually crashing, making it difficult for them to see any posts, and Downdetector showed that the outage lasted for under an hour, between 12:30PM and 1:30PM ET (9:30–10:30AM PT).

Meta spokesperson Devi Narasimhan told The Verge: “We’re aware that some people are having trouble accessing Instagram. We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.”

The issues weren’t 100 percent consistent — for some of our staff, the service appeared to work totally fine, but others experienced repeated crashes, especially when…

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Author: Mitchell Clark