Netflix’s anti-password sharing experiment in Peru reportedly leaves users confused

Illustration by Alex Castro / The Verge

Netflix’s test to crack down on password sharing has reportedly left some users confused, according to a report from Rest of World. The streaming service started experimenting with password-sharing solutions in Peru, Chile, and Costa Rica in March, prompting subscribers in these markets to pay an additional fee to enable streaming for others outside their household who use the same account.

When speaking to over a dozen Netflix subscribers in Peru, Rest of World found that most users weren’t formally made aware of the policy change through an email or notification sent by Netflix — not even two months out from Netflix’s initial announcement. The outlet also learned that Netflix’s level of enforcement varied from user to user, with some…

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Author: Emma Roth