Massive podcast outage caused by Spotify’s failure to renew security certificate

A photo illustration of Spotify’s green circle logo
Illustration by Alex Castro / The Verge

Podcast listeners could not access many of their favorite shows for more than eight hours on Monday night and early Tuesday morning due to an outage on Megaphone, a podcast hosting platform owned by Spotify. The outage stemmed from the company’s failure to renew Megaphone’s security certificate.

“Megaphone experienced a platform outage due to an issue related to our SSL certificate,” Spotify spokesperson Erin Styles said in a statement. “During the outage, clients were unable to access the Megaphone CMS and podcast listeners were unable to download podcast episodes from Megaphone-hosted publishers. Megaphone service has since been restored.”

It’s a simple mistake with big ramifications. Megaphone, which inserts dynamic ads into episodes,…

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Author: Ariel Shapiro