In his first Amazon shareholder letter, CEO Andy Jassy talks AWS, Prime, and labor

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Jassy calls 2021 a “crazy and unpredictable year.” | Photo by Bruce Bennett/Getty Images

Andy Jassy, who became Amazon’s CEO last year, has released his first annual letter to shareholders, which acts as a recap of how the company did in 2021 and outlines its goals for the future. The letter starts by extolling Amazon Web Services’ role in helping businesses during the pandemic — familiar subject matter for Jassy, whose previous role was as CEO of AWS. The letter also discusses familiar subjects like supply chain disruption, labor shortages, and Amazon’s focus on getting out more Prime packages faster.

Labor is a hot-button topic for Amazon right now. Beyond the difficulty of getting new employees, Jassy does address reports that the company has significantly higher injury rates than the industry average for warehouse…

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Author: Mitchell Clark