Sony And Nintendo Change Subscription Service Terms Following Investigation

Both Sony and Nintendo have updated their subscription services to include auto-renewal protections for users.

The Competition and Markets Authority (CMA), based in the UK, announced today that it finished its investigation into both companies. The organization was concerned about PlayStation Plus and Nintendo Switch Online’s auto-renewal mechanisms, where users may be stuck paying for services that they no longer want to use.

As such, Sony has agreed to contact customers about how to cancel their PlayStation Plus memberships should they lapse and haven’t used the service in a while. Additionally, if users continue to not use their memberships, Sony will also stop processing future payments. Nintendo has also agreed to change the Switch Online service so that the subscription’s auto-renewal setting is no longer the default option for customers.

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Author: George Yang