It looks like the PS5’s DualSense is the latest gaming controller facing the irritating problem of drift, where controllers register joystick movement without the player touching them. While it’s unclear how widespread the problem is, gamers looking to get defective controllers fixed are being faced with long wait times and extra shipping charges..
As reported by Kotaku, gamers are starting to post stories and videos online of their controllers drifting, as well as anecdotes about their experiences trying to get them fixed or replaced through Sony. The GameFAQs forum shows at least 9 different threads by users experiencing drift in their brand new PS5 controllers.
“The controller I had packaged with my PS5 had drift only a week in (I got it at launch) and it definitely was not wear and tear since I probably put in less than 10 hours at that point,” user Lionhartwolf explained in one thread. They also detailed their experiences with Sony as far as getting the defective controller fixed.