Apple says customers must wait to pick up repairs locked inside its retail stores

Photo by Amelia Holowaty Krales / The Verge

Apple customers who didn’t pick up devices dropped off for repairs within two days of the company closing all of its retail stores will have to wait to pick them up until the stores reopen, an Apple spokesperson confirmed to Business Insider.

When Apple announced on March 14th that it would be closing all retail stores outside China due to the coronavirus pandemic, the company said customers had a two-day window to retrieve any repairs. Apple tried to contact customers via phone and email to tell them they needed to pick up their devices, but any products that didn’t get retrieved in that window can’t be picked up until the stores reopen, the spokesperson told Business Insider.

Apple originally said it would reopen its stores on March…

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Author: Jay Peters